Sales Policy – Charmtopin Art Gallery

Effective Date: November 27, 2024

At Charmtopin Art Gallery, we aim to provide you with an exceptional shopping experience while ensuring that you understand the terms and conditions of your purchase. Below is our Sales Policy, which governs the sale of products through our website.

1. Product Availability

We make every effort to ensure that the products displayed on our website are available for purchase. However, in some cases, items may be temporarily out of stock or discontinued. If an item is unavailable, we will notify you as soon as possible and provide an estimated availability date, or offer a similar product as an alternative.

2. Pricing

  • All prices listed on Charmtopin Art Gallery are in USD (United States Dollars) unless otherwise specified.
  • Prices are subject to change without notice. We reserve the right to adjust prices at our discretion based on market conditions or other factors.
  • Sales taxes will be applied according to the applicable tax laws in the state where the purchase is being made.

3. Payment Methods

We accept the following payment methods for online purchases:

  • Credit Cards: Visa, MasterCard, American Express, Discover.
  • Debit Cards: Visa, MasterCard, and other debit cards with the appropriate logo.
  • PayPal: You can also use PayPal to complete your purchase securely.
  • Gift Cards: If available, gift cards can be used for payment on our website.

Payment will be charged at the time of purchase or upon shipment of your order.

4. Order Confirmation

Once your order is placed, you will receive an order confirmation via email, which will include the details of your purchase, including product(s), quantity, price, and shipping information. Please review this confirmation carefully. If you notice any errors, contact us immediately at info@charmtopin.com or call +1 702-271-9299 to make the necessary corrections.

5. Shipping and Delivery

We offer shipping to domestic (United States) and international addresses. Shipping charges will be calculated at checkout based on your delivery location and the size of your order.

  • Processing Time: Orders are generally processed within 1-3 business days. Please note that during peak seasons or holidays, processing may take longer.
  • Delivery Time: Delivery times vary depending on the shipping method selected and your location. Standard shipping generally takes 5-7 business days for domestic orders.
  • Shipping Methods: We use a variety of trusted carriers, including USPS, FedEx, and UPS, to ensure timely delivery of your artwork.
  • International Shipping: International orders may be subject to customs duties, taxes, and other charges. These fees are the responsibility of the customer.

6. Order Cancellations

Once an order is placed, we begin processing it immediately to ensure timely delivery. For this reason, cancellations can only be made within 24 hours of placing your order. After this period, we may not be able to cancel or modify the order.

To request a cancellation, please contact us as soon as possible at info@charmtopin.com or call +1 702-271-9299.

7. Sales Tax

Sales tax will be applied to orders based on the shipping address and the applicable tax rates in your state. If you are located in an area where sales tax is applicable, it will be calculated and added to your total at checkout.

8. Refunds and Returns

Please refer to our Return Policy for information regarding returns and refunds.

  • Refund Process: If your return is approved, the refund will be issued to the original payment method used for the purchase.
  • Processing Time: Refunds can take up to 7-10 business days to be processed after the returned item has been received and inspected.

9. Discounts and Promotions

Occasionally, we may offer discounts, promotions, or special sales on our products. These offers are subject to change and may have specific terms and conditions, such as expiration dates, limited quantities, or exclusions. All promotions must be applied during checkout and cannot be applied retroactively.

10. Customer Support

We are here to assist you! If you have any questions regarding your order or need assistance, please feel free to contact our customer service team.

  • Email: info@charmtopin.com
  • Phone: +1 702-271-9299
  • Address: 3122 Hiney Road, North Las Vegas, Nevada, United States

11. Legal Disclaimer

While we make every effort to ensure that the information on our website is accurate, Charmtopin Art Gallery cannot be held responsible for any errors or omissions. We are also not liable for any damages resulting from the use of our website or the purchase of products from our store.

12. Changes to This Sales Policy

We may update this Sales Policy from time to time to reflect changes in our practices or legal requirements. All changes will be posted on this page with an updated Effective Date. Please check this page periodically for updates.

Contact Us

If you have any questions or concerns regarding our Sales Policy, please reach out to us:

  • Email: info@charmtopin.com
  • Phone: +1 702-271-9299
  • Address: 3122 Hiney Road, North Las Vegas, Nevada, United States

This Sales Policy was last updated on November 27, 2024.

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